I suggest you carefully study the tutorials. To perform the custom recovery, select Tools instead of Start recovery wizard and click Start advanced recovery wizard. The information you responded to was background -- a precursor to the main idea. Please show me how to do it 1. Put the drive back into my friends computer but still cannot get it to do anything once windows starts up. I cant get any adequat support from Sony center. I am now considering consulting Trading Standards and register a complaint with them because i believe the only thing Sony is interested in is making a profit at customers expense.
If you use any drive above that size you need to use a dynamic disk overlay. How much data is on C. If the Edit Boot Options window is displayed, press the Enter key. This can be beneficial to other community members reading the thread. You did the right thing. Ranbe also has more than six years of professional information-technology experience, specializing in computer architecture, operating systems, networking, server administration, virtualization and Web design. Please if you're running the latest version of your browser and you still see this message.
This will remove any personal files on the computer, back them up first. It just seems wrong to have to pay to complain about a product that has failed within days of the warranty ending. I guess I need to replace the hard drive also. I then ran another scan and this time is ran clean. This can be beneficial to other community members reading the thread. It also came loaded with Microsoft Office, but I don't have the key for that? This can be beneficial to other community members reading the thread.
I called tech support to re install my software for a clean start. A look at the hard drive light looked like something was causing the drive to spin constantly. Sony does provide a method of recovery in the event of a hard disk failure - create recovery media via an external drive. Trying to contact Sony is very difficult, as soon as the 12 months are up you are cut off from any contact details other than the 35p minute premium line. I cannot tell without testing the laptop. Hi lynnewalker41, I have no idea of the current cost of recovery media or how long the phone call will last, but a recent member reported that the call was fairly quick and the disks arrived the next day.
But I got a call from Sony after Thalamus mentioned it to a contact and they are now collecting it to repair it under warranty. Try disconnecting the hard drive and start the laptop. Because the tech said the laptop was not recognizing the hard disc, I had to correct him and tell him yes it was. Question 2 would be best answered by Sony Technical Support since the Recovery Disks are a Sony product and not a Microsoft product. This i was unable to do because the hard drive was faulty from the outset.
It kept failing on license key being invalid. Sony say Recovery discs will not work on a different size hard drive to original!!! I know it sounds crazy to be quibling about 35p minute when I spent over £800 for the laptop, but having spent that much I expected it to last longer than 12 months. However, this is not my preference. Besides, it is a creator as well. They decided to abandon it.
I want to replace with a new hard drive but also want to keep the original recovery partition because there is some useful software that is included. These functional cookies are required to use the site and complete purchases. . As we know, most laptop has only one disk bay which is occupied by current internal hard drive. I did get at least a response from the tech that if I erase that program and reformat, will the recovery discs work then. After few days since i bought vaio I we got coplete demage of hard disc.
The drive replacement procedure is pretty simple and here it is. Your have two choice: 1. It found one problem trojan which it fixed. . I must be missing a screw or two. I put my ear next to the drive as i booted it up and i can hear it spinning and reading but i'm not sure if that means it good or not.